Communication Suggestions During COVID-19 Infographic

Angie Szumlinski September 21, 2020 Health, Training

Here are some ideas to strengthen communication and customer service from your facility staff! Share this graphic on our Resource and Education Center to improve relationships with residents and outside parties.

Click here to download the infographic.

Ep 17 Talking Monoclonal Antibodies with Chad Worz, PharmD and Chief Executive of ASCP March 1, 2021
In this podcast we discuss treating residents who have contracted COVID with monoclonal antibodies such as bamlanivimab and remdesivir. Where do these antibodies come from? Who can be treated with them? What if the resident has already been vaccinated? We have the answers to these questions and more!
Ep 16 "Project Hug" Vetter's COVID Vaccination Clinic December 30, 2020
s began vaccination of their residents and staff on December 28. Listen as Peter and Angie speak with Shari Terry, Vetter's COO about their process and what worked well for them.
Ep. 15 Mark Parkinson, AHCA NCAL December 2, 2020
Listen in as HealthCap CEO Peter Feeney talks with AHCA President and CEO Mark Parkinson about the challenges the senior living industry faced in 2020, and a look ahead at what 2021 brings us in regards to vaccines, federal funding, census, and liability protection.
Ep 14 A Conversation with Vivage Senior Living August 14, 2020
Join HealthCap Director of Risk Management Angie Szumlinski as she talks with Cynthia Coenen, Chief Clinical Officer for Vivage Senior Living in Colorado. Angie and Cynthia talk about best practices, documentation, and lessons learned during this pandemic.
Ep 13 - COVID Successes of Cedar Crest Nursing & Rehabilitation Center June 3, 2020
HealthCap Risk Manager Cathy Hamblen interviews Tracie Murray, Administrator, and Bethany Murray, Assistant Administrator of Cedar Crest Nursing and Rehabilitation Center of Sunnyvale, California. They walk us through the implementation and execution of their successful COVID plan that brought them through the outbreak to being declared COVID-free today.