Impact of Empathy on Liability

Angie SzumlinskiNews

It comes as no surprise that a recent study found that “empathy needs to be refreshed” to help both patients and providers. Doctors involved in a recent study were provided with “empathy training” in three 60-minute courses. One physician was quoted as saying “after empathy training, I feel that I like my work again, and instead of resenting all the …

Compassion and Caring

Angie SzumlinskiNews

As a nurse, I have seen some of the best and worst “bedside” manners. Caring for residents in post-acute care definitely has its challenges and rewards however, finding competent, caring medical support can be one of the biggest challenges. I remember visiting a center in rural Michigan and commenting on the lack of physician support their medical director was providing. …

Compassion Satisfaction or Compassion Fatigue

Angie SzumlinskiHealth, Studies

Patients and families desire compassionate care from healthcare providers. In today’s healthcare environment, challenges exist for all providers, including nurses, with balancing the delivery of consistent, compassionate care and maintaining a professional quality of life (QOL) that incorporates overall wellness and a healthy work environment. Professional QOL incorporates positive and negative aspects. An important positive aspect is compassion satisfaction (CS) …

End-Of-Life Planning During COVID-19

Angie SzumlinskiHealth

End of life planning is a complicated process; the added complications of COVID-19 make it even more urgent. The higher number of cases among older adults puts additional pressure on a sector of the healthcare system that was already stretched. Families caring for an older adult during a pandemic are faced with emotionally heavy health decisions and with very little …