CASE STUDY Strategic resolution of a factually inflammatory case, before discovery reveals additional vulnerabilities, is a standard part of HealthCap’s “best practice” claim handling.  Resident John Doe was a very ill, 68-year old male with blindness, contractures and the inability to walk.  He had been on hospice nearly two years.  His four-year residency was essentially unremarkable until the event in question.    Frustrated and “sick and tired” of cleaning up John’s diarrhea, an …